Have you been scammed? Here is what to do

It can feel intense and overwhelming. Many people also feel embarrassed or afraid - and that is completely normal. But try to take a deep breath.

You are not the first person this has happened to. And help is available.

Call the bank as soon as possible. Tell them:

• •what happened
• •whether you sent money
• •whether you shared card details or MitID

The sooner the bank knows, the better the chance of stopping or limiting the financial loss.

If you have:

• •approved something in MitID
• •shared information
• •given someone access

... then you should block your MitID immediately. You can do that by calling MitID Support on 33 98 00 10, or the Cyber Hotline for Digital Security on 33 37 00 37.

It is important to report the fraud to the police - even if you feel embarrassed or think it is too late.

The more reports are made, the better the chance of stopping the scammers.

There are several options for getting free professional help with your specific situation.

• •Call Cyber Hotline for Digital Security on 33 37 00 37 for practical guidance
• •Call Victim Support on 116 006 for guidance and psychological support (you can choose to remain anonymous)
• •Call Center Against Financial IT Fraud on 93 90 57 55 for advice and support

They can help you with what to do now, who to contact, and how to take care of yourself afterwards. Remember: you do not have to handle everything yourself.

This is not something you should face alone. It helps to talk to someone:

• •family
• •friends
• •neighbours

If you need to talk to a professional, Center Against Financial IT Fraud offers support to talk about what happened.

Be aware that some scammers may contact people again afterwards and say:

But remember: that is also fraud.